If you need another copy of an item that you downloaded, but the Renderosity downloader isn't working, please let me know. I will be more than happy to e-mail a replacement copy to any of my customers. Ming- if you would like a new copy, just IM me your e-mail address and I'll send you the latest version of the program. And I like to think that most (if not, all) of the other merchants have a similar policy to help their customers. --John

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