"You might try addressing the customers in a less hostile and patronizing tone." I usually do. I only tend to get sharp when somebody twists what I say. "You might also try answering my two questions--who are you referring to when you talk about a ..." I'm referring to those folks who take every opportunity take a mistake we make (and yes, of course we do, you and I both know that from past experience) and turn it into some sort of conspiracy theory or crusade. "Is it your feeling that Legume is one of those people, or isn't it? " No, it isn't. I don't see Legume as a troublemaker. He sometimes raises issues that are difficult, sure, but I reckon he does it to make people think, not to cause trouble. "There's no reason not to let the members vote if cheating isn't an issue." Well we agree on one thing at least ;) If a reliable method can be found I'm sure the admin team would be happy for an open vote. At least I'd hope that that was the case. If I seem to be sending a mixed message, I'm sorry. As Tammy has already stated, the voting method for AOY was changed becaused of last year's voting irregularities.