kbennett--I've seen a number of suggestions from members about how the AOY selection process could, in fact, be put right. My own thinking is that closing the voting to new members who join after the voting is announced would help, as would culling the votes for clones--something I know you guys can already do. I haven't seen anyone in management propose any solution other than having admin staff select the winner. Nothing has been rectified at this point, if you ask me (and you did)--in fact, no one at the admin level has addressed this issue to date, except to say "sorry." Sorry is fine, but it doesn't solve the problem. And you're still avoiding the question about AOM voting--why can members be trusted to select AOM and not AOY? Here are a few more interesting questions: Why did it take management a year to address the AOY issue, if it's such a big deal? How does management plan to realistically address the appearance of unfairness--what equitable solution can management offer at this point? If/when management chooses a "winner", what will the selection criteria be? I'm pretty sure a you can't run a promotional contest without clearly posting the rules ahead of time; AOY has been running for a year now, essentially--AOY is the culmination of the whole AOM process (AOM nominess are semi-finalists, AOMs are finalists, you get the picture). How will management reassure the customer-members that future contests will be administered fairly, and that member input will be welcome? Why was the AOM nominating process changed just days after Legume won? You guys have gone out of your way to create the appearance of unfairness here; even if management's official explanation is true, it still means you've rewritten the contest rules 11 months after the contest began. In my view, the "mistake" has not been "rectified" by yanking the poll--it's been compounded. You guys clearly still don't get it.