Then buy them, or develop your own product, or simply return it. That is the power that you have, and the only one that any business today will listen to. Standing there whining -- yes, whining -- no longer does any good, only bad. Sqeaky wheels only get the grease when a few are squeaky. Otherwise the whole thing gets thrown away. Thoughtfulness requires going beyond the obvious.

thou and I, my friend, can, in the most flunkey world, make, each of us, one non-flunkey, one hero, if we like: that will be two heroes to begin with. (Carlyle)