Guys, If you want a human representative, an individual, a "face" from the company in here... may I suggest that you NOT demand it, especially with your other demands for changes? How about asking nicely, along with the reasons why this is a good idea for the company? CuriousLabs has never been a large company. Most of the interaction on these forums has come from the personal time of the employees, because they cared enough to come in here on evenings and weekends to answer questions and help where possible. There are now fewer employees, and their time is even more critically needed to keep Poser going. If somebody from the company wants to come in here and provide the necessary presence, that person will have to get permission to speak for the company and will probably have to justify the time allotment. Time is valuable. A good employee is valuable. At this juncture, I think that persuasion and reason will be most influential. Carolly