I'm glad to see that we're all adults here. In answer to your question, Dillinger, we are the endusers, the most important people that exist to a software company. If they don't listen to those who buy their software, they disappear. Plain and simple. This has been demonstrated over and over again. Beleive it or not, Poser 4 is a direct response the requests from poser 3 users - Metacreations saw people's postings at the original forum and tailored Poser 4 to the needs and wants of those people. Lipsinc had no return policy for damaged CD's until we at this forum raised hell, and now they do (see the previous post "By Popular Demand"). So you see, we do have power over them, as well we should. We pay, and they provide a service. If the service is not good, nobody buys from them. If they're smart, they figure out what's wrong and fix it. If not, they bottom out. One other thing. It's too bad that you aren't using your skills proffesionally, Dillinger. You'd understand that when your getting paid over $100 an hour for your graphic design skills, that even a few hours of not having the proper tools can result in loss of significant revenue, let alone 2 days of it.