"Our primary goal is for the Merchants Forum to be a productive place where real business issues can be discussed, and resolved in a positive, respectful manner" Tim, I would really like you to point out where/when I was ever truly disrespectful in a post in the Merchant's Forum. I rarely posted there. When I did post, it was usually in response to a request for feedback. No, my posts were not always positive, if your definition of positive means agreeing with Renderosity. If all you want is agreement, then why ask at all. That does nothing for you except possibly make you THINK you are doing the right thing. But give me some credit here, I have as much or more experience running an online store as anyone here. And I have been selling my own products for quite some time. My opinions just might be valid. Your assumption that my criticisms were only voiced to further my own agenda is just that. Your assumption. If my only reason for selling at Renderosity was to gain access to your big secrets or use the merchant's forum as a soapbox, I would have stuck with one item in your store and spent much more of my time posting there. It's way too much trouble to put a lot of things into a store if you aren't going to try to ensure that they sell.