You guys sell here without a contract? Instead, you agree to a "merchant policy" that allows R'osity to change the terms at any time--so the policy protects them but not you? Lordy. No disrespect to IB or any of the merchants here, but under those circumstances, and given Tim's "shoot first" management style, I don't see how this kind of thing can come as a surprise to anyone. "Please give us a day or two to get this right." Translation: please give us a day or two to get our story straight.