Carolly, That's an EXCELLENT suggestion! And then posting the transcript would be the finishing touch, for those who couldn't make it to the chat. It'd probably need a moderator to filter off topic questions though (nicely). It would also be a great marketing tool for CL, and certainly help with their PR problems. I'd be a lot more likly to purchase a product that advertised a weekly chat/discussion on issues and use. Great idea! Jim