It has happened with my favorite music CD's but never to my software. And that's because NONE OF MY SOFTWARE REQUIRES ME TO PUT THE CD IN THE CD-ROM DRIVE EVERY TIME I USE IT! Until now. One more time- I fully respect the software protection that Lips Inc has placed on their CD. They have the right to do so. All I want is to know that if it should happen that my CD is damaged from constant use, I'll be covered for it. It's been almost a month since they said they would change their policy, and we still haven't heard an answer from Lipsinc. They've told us twice that it would be taken care of, but how long can something like this take? Even if it takes time to execute this why haven't they posted anything official on their website? - Even if it just says: we guarantee our customers that we will replace the damaged cd, we are currently working on an action plan to initiate such a service. All they've done is promised us on this forum, but that's not official. I don't agree with some of the extreme statements made in this string, But I do think we have the right to protect our investment. Dillinger- You were obvoiusly looking for a fight when you made the animation depecting me as a whiner. I'm sure this wasn't your intention, but I actually thought it was funny in an ironic sort of way. I know that you have faith that they will come through, but untill it's official, I can't have that same faith. I don't know how much business experience you have, but in the real world (and it's unfortunate) someone's "word" means nothing. Something that is leagally binding (i.e. on paper, posted on a website) is all that matters. As for your letter of apology to LipsInc - The person who has kept this anti LipsInc string going for so long is YOU. You made this personal from your initial posting responding to me, and you incited the members of this forum by name-calling and accusations of piracy. A NOTE TO LIPSINC - I am sorry if my initial statements in this string cause you to stop manufacturing software for poser. I would hate for that to happen. Mimic is a good piece of work, but you need to understand that we can't buy software that isn't protected from damage in some way. I realize that you had to protect your CD from piracy. I only wish you had found a way to do that while protecting the CD too. Some members of this forum would like to make us out to look like babies who are upset that they can't have their own way, but I know that as business people you understand that losing the tools of your trade means losing time, money, and clients. ~Aharon