As one who does not yet own Mimic I feel awkward about posting. But Oak77's question is too interesting to pass up. Frankly, I have damaged CDs. Thus far only audio CDs. Empirically, this makes sence. One has to insert an audio CD every time one wants to play it, whereas software CDs are typically installed once (yeah yeah clip art CDs go in and out too, but not as frequently as I switch Audio CDs). In forcing a consumer to increase usage, a company is increasing wear and tear. To not have a supportive return policy does seem unreasonable. BTW, that's all these postings have been about. Return policies. I think some people shoudl stop accusing the world of software piracy. I'm going back to 3D modeling now, all you character animators have fun and play nice. Roni Charnov