CL has to get in touch with their customers again. I think it will be harder for them to do this, with all the layoffs and downsizing... DAZ has GREAT customer service at the present time...can they continue this??? Over the years, I've seen the following scenario over and over....a NEW software developer has great rapore with its customers...the folks doing the beta work, planning, etc...the initial purchasers...all stays pretty good for a couple of versions....then when the product becomes mature, they seem to start pulling back...they get distant....as they grow, their customer commitment shrinks... One of the things that drives this is the fact the software may become popular, the income flow is pretty constant..then other producers decide the company would make a good takeover product...and wham...crapola time. dialyn is correct in her assessment of human nature, I think :) there have already been threads complaining about DAZ Studio features and it isn't even in beta yet...plus the tons of kudos on how great it is or will be...again..it isn't even in beta yet :)

Humankind has not woven the web of life. We are but one thread within it.
Whatever we do to the web, we do to ourselves. All things are bound together.
All things connect......Chief Seattle, 1854