"upgrade to XP" Not everyone is willing to use PermissionWare. AND not everyone is willing to downgrade their peripherals in order to use PermissionWare. In my case, it means I would have to give up 13x19 maximum size printing capability and go back to 8.5x14 maximum. Nope, not gonna do it. Making too much money printing those folding newsletters in 11x17 size. Not gonna switch to an OS that would shut down a good portion of my business. Kate