The product was complete Marque....the freebie was promised at a later date. I do have my facts straight Marque more then you know. The product was complete...I tested it. The merchant didn't conduct bad business, what you "demanded" has now been supplied to you, but I'm sure you won't even care to acknowledge that in your bid for blood. If you wanted them to know how upset you were, then try posting over at the store forum where the product is and not in a forum that they might not even read. Or try an IM instead of an email. Play fair, and try to handle it properly instead of coming over here and stirring the pot on a quest for satisfaction. I don't have any issue with the fact that you are upset because you feel cheated (except you are WRONG the product was sold as advertised)...I have issue with the fact that instead of you taking it to the correct site, you haul ass over here as soon as you can to proclaim it loud and clear to everyone that "someone has screwed you and you want satisfaction NOW" causing speculation and possibly hurting a good merchant simply because you didn't get your freebie when you wanted it. And then someone takes time from their weekend and makes sure it's put up and you don't even have the good graces to thank them publicly or let everyone know that the issue has been resolved. Let's put it in perspective, it's not the product you're upset about, it's the freebie that wasn't there soon enough for you. And the product just came out when, Thursday, please give me a break!! Again, I have to say to you, just because someone is a merchant for the community does not mean we OWN them. They have a right for some time off with their families and I'm sure they would have been more then happy to help you as soon as they could or someone in their stead could. And don't give me the analogy of the "squeaky wheel gets results" I'm pretty sure you were getting results before you decided to post over here. Basically, I just have a real problem (especially in light of what just happened between Rena, BVH and LSM) with the way you handled this. Threads like this can start witch hunts if you aren't too careful. Pendarian