You know why Daz is so popular as a store? Why no-one is running around swearing they'll never buy from there again? Because they 'appear' to care about their customer and vendor base. Appearance is everything. I love the way I'm treated by Daz. If I have a problem I get a nice email expressing concern, and generally a solution straight up. If I have a question, I usually get an email back, expressing interest and usually a reply that helps me. I, and secretheart like to apply these same principles when dealing with customers, merchants and general membership at Poser Pros. Because Daz have 'appeared' to care, it's taught us values we want to continue with in our work. Renderosity has 'appeared' to not give a crap about it's merchants,and it's rippled out into the general community and the waves are being felt now. When everything happened, I left the Renderosity store. I made no annoucement, simply emailed Clint and asked to have my store removed, which he did in a very timely manner. He even expressed regret, which was the first sign of Renderosity caring I'd seen in months. I don't like the implication that because I worked for another site, I could be a potential spy. And I was extremely offended by the assumption that I would steal ideas to profit another site. I loved Renderosity. Would never have considered moving away from Renderosity for anything. Yet the 'appearance' of NOT caring was too strong. I wish none of it had never happened, but it did, and most of us moved on. But apologies which contain excuses don't seem to cut it with me. Perhaps I'm just too tired of being gullible anymore shrug