I bought some .3ds models from them. I had a problems with the normals but he is willing to correct them. Not a scam artist and he/she kept in close contact with me regarding the problem. I am waiting for an update to the problem. Check out www.deespona.com if you use 3dsMAX. This is the best deal I've seen for $495. Includes 9 cd's of kickass models for MAX. He used to work for REM Infoographica.