I am a first time buyer, and I keep getting this message Order Processing Failure! Referal I read the thing at the botom that said "If this is your first purchase on this site, an email will be sent to you with instructions on how to email us the (800) number on the back of your credit card." I have not recieved any such email. What gives?

Hi DigitalVapor, I am not familiar with that error. Did you enter in all the information properly in regards to your address as it is listed on your credit card statement? I will see if JenyK or the programmers know what the referal error is. I checked and your order was not processed. Clint

As far as I know everything was entered properly. I have tried 3 variations of the card number format. ie no spaces, with spaces, and with dashes. No matter what It wont go through.

Ok - Thanks for the information. Other orders are being processed fine so the system isnt on the fritz. I'm waiting to hear back on the error and will post back when I find out. Clint

Ok thanks

I just recieved a similar message when I attempted a purchase. The error included a note about being unable to verify my address. It has always worked fine in the past. I got the same error trying with two different credit cards. Thanks in advance. Mike

i've tried 4 times but just keep getting Order Processing Failure! Declined Help

Declined is being sent to us from your bank. You should contact them and ask why they are sending the declined error. Same for the referal. That is coming back from the bank as well. Clint

Ok NOW I know what the problem is. Bondware apparently is not set up to accept anything from my bank. Therefore I will not be making my purchase and have cleared my cart. Thank you for your help anyway. I guess now I can go get that t.A.T.u album hehe.