Zygote just got the new version of our online merchant software. (This is supposed to prevent problems with the occasional incomplete product downloads.) However, when we tried to upload Vicki's clothing pack on Friday night (actually early Saturday morning) we ran into some weirdness that we'd never encountered with the older version. And, to make a long story short, someone's working on it now and has promised us that we'll be able to put this product live tonight. If you purchased the Victoria model, look for Zygote's email. Thanks for your patience ...yet again! :) -Chad Smith Zygote Media