First thing to do is to make sure you have all the current updates . We are at 1.1 I believe. Next is what V3 are you useing ? Victoria 3 sr1 ? They made allot of changes to V3 so it might not load right if you do not have the current updates. Try loading all morphs to the head and playing with the dials to see if the injections work. If you try to load a file from the face room its possible it wont work because you do not have the right morphs injected .