I get this too Diane, and if its dead simple obvious stuff I just say "it would be easier to look at page 345 of the manual than for me to explain" then if I get the "the dog ate my manual" reply I ignore them..Pjanek if you think animating in Poser is bad try Max, LW, Maya or Cinema they make poser look like a postman pat book LOL....IMHO there is no better app for human animation...(for better read easier)......Steve