tempest967, I've tried everything I could think of to no avail. Sorry I couldn't help you. I tried grouping, attaching, unifying, xform reseting all to no avail. I tried saving it as wavefront obj file from 3D Studio, also tried resaving it as 3ds file, I tried Deep Exploration and Bryce bulked and spit out an error in it's kernal. I tried Crossroads and it froze down tight. I imported to Poser 5 and exported to both, Wavefront obj and 3ds and Bryce could not import it giving up i/o errors. I did manage to import it into Rhino but no textures. I suggest you should take Beument's suggestion and write the seller telling him about your problem. Most interesting though is that Chohole had no problem importing her mesh. Good luck with it and let us know what happens.