Hello all, My name is Daniel and I am the manager of the Platinum Club as well as the Broker Rep here at DAZ. I just want you all to know that if you have concerns, gripes or venting or even compliments (I like those as well), I am here. You can contact me at dvest@daz3d.com and I will be happy to help you out. Let mee assure you that our goal at DAZ is that you are happy with our products and service. If you have any suggestions on products and service please feel free to contact me. I am always looking for better ways to serve you the community. Thank you, Daniel Vest