Forum: MarketPlace Customers


Subject: Marketplace Purchase Issue

beleth opened this issue on Apr 28, 2003 ยท 9 posts


JeniferC posted Mon, 28 April 2003 at 4:52 PM

The purchasing problem is not our Marketplace software. Your credit card company does not supply our credit card processor with the address and zip. This usually happens with small local banks or credit unions, and occassionally with regional banks that only supply avs info to regional card processors instead of to all of them. We can process your order manually, after you have tried checking out and received the AVS can not be verified message. Just send us an email payments@renderosity.com or call us M - F 9am to 5pm. Now that the "holds" are removed we'd need you to try to check-out again--BUT only once. Then we can finish the process manually. Thanks, Jenifer