This doesn't really have to do with Vue, as much as it does with Poser in my opionion. "when i tryed to import a poser file i got these message: "serial number invalid" what can i do and why this happens?" he/she is trying to import a poser file and it is telling him/her that it can't, to assume that they may have an illegal copy is justified if all the other options given above don't work. He/She may not know they have an illegal copy, if indeed it is. Many people buy computers that others have left software on them. I don't think Guitta was accusing anyone of theft, just notifying them that they may have an illegal copy. Because he/she said "can't download any update.the serial number is not acecteble". Only resonable deduction. Sharen