By the way, I checked Lycos with the Better Business Bureau and got the following information: ID: 0000078664 Company name: Lycos, Inc. Matchmaker.com Terra Lycos Network Company address: 100 Fifth Avenue Waltham, MA 02451 See the location on a map Type of entity: Corporation Principal: Brad Steiner, Deputy Gnrl Counsel Phone number: 781-370-2700 Fax Number: 781-370-3433 Type of business: ONLINE & INTERNET SHOPPING INTERNET SERVICES The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources. Nature of Business Lycos, Inc., offers internet services. The company was incorporated in Deleware in 1995. Mr. Brad Steiner is the Deputy General Counsel. Any questions or problems should be directed to the attention of Mr. Steiner. Customer Experience Based on BBB files, this company has an unsatisfactory record with the Bureau due to an unanswered complaint. However, the business has resolved most complaints presented by the Bureau. The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company handled them. The BBB generally does not pass judgment on the validity of complaints filed. The following data concerns complaints processed by the BBB over the last 36 months. If someone is interested, it might be worth going through the Better Business Bureau and see if better results can be obtained through them.