Thanks everyone for your help. The problem was caused by Pentazip not unzipping folders along with the files. This made it difficult to work out the directory structure, compounded by the fact that the read me file was mangled and totally unintelligible. Once I unzipped with Winzip I could print out the directory structure in the read me file and all was well. So that's the long hair one done. Now I'll do the Wave Hair one. Paul