Well AnnaMarie, thank you for at least addressing this in person, most would not do that. Alot of us may have felt different right from the start if the EULA was not attached to this product, many of us might have probably bought it right away if not for that EULA. Blackhearted and I are involved in this kind of work on a daily basis, and I for one do take it seriously, just as I take our customers happiness seriously. I for one agree with his statement that it sets a presidence, and it will effect us probably more then it will ever effect you. There are no hard feelings here, I don't believe anyone was ever rude, just truthful. It is not meant to be rude. Most of us are professionals and we try to keep our statements as professional as possible in a public forum. Thank you again for taking time to address this personally. Sharen