Charlie Tuna, I don't know, because I only became interested in purchasing the dragon tack since the changeover, and don't have any memory of what the free dragon poses were, if I ever saw them at all. I did mention that I was sympathetic to the fact that the change has created ongoing problems, but the one response I've received thus far after having sent two e-mails said nothing more than something along the lines of "we care about our customers' feedback." I'm sure that's very nice, but actions do speak louder than e-mail templates. :-) Oh well, I've totally changed the render I was working on to do without. Still, if DAZ comes through, I'll buy the tack just to show my support for actual customer service. (Forgive my slightly bitter tone. I'm frustrated about this. I guess I rained on a two-thumbs up thread.)