yup... do the rsr first... then the complete.. an i mean complete uninstall and reinstall.. not just overlay the program... and by the way.. those numbers.. and letters are stack errors.. and alot of them are ram addressing...so when poser crashed it crashed in the ram.... so after uninstalling before reinstalling... i would run scan disk and defrag... and then reboot at least five times... windows puts things right back in the same place.. often with the same errors if you don;t...