I just wanted to let people know that on my end it appears DAZ got my order all straightend out. I got up this morning and found an order confromation and a download link for the files I ordered. Yay! It also appears, that I was only charge once. Again Yay! I never had a problem with the old site. Since this was the first time I'd used the new system, my first impression isn't all that good, but I do thank Steve and DAZ for getting me fixed up.