Are you going to the right place? I just tried and it let me download with no problem. On the very bottom of the page that says Meet the Traugs there is a green link saying Traug download page When you click on that you come to a page with pictures of each Traug When you click on the picture of a Traug you get a new page opens with a ProHosting banner. The link is on the banner under the words To continue downloading this file, please click the link below. They are there...honest :-) Shanna hope that helps. ps, I'm using ie.