I've been logged in. Used credit cards I've used before. Tried Pay Pal, which I've used successfully at other sites before. It's not that their customer service isn't good about trying to straighten it all out...there is something wrong (for some of us) in how the store processes. For example, knowing I can't pay via PayPal without considerable trouble, I wanted to change to a different credit card and see if that would work. It wouldn't let me do anything but use Pay Pal. I tried cancelling the order and deleting all payment options so I could start fresh. All that accomplished was eliminating my opportunity to buy what I wanted from Platinum Club (which only lets your order once). I'm on the brink of giving up. I don't know what they did to their store, but they need to revisit it. And for all of you about to write in about how you have no problems and life is perfect, bless be you.