Renderosity cares more about how its vendors feel, than its customers, it appears. When I first contacted them regarding the return, I told them that it was inappropriate for me to contact the vendor and tell him his work sucks - they should just accept the return and let me remain anonymous.

They said no refund - talk to the merchant yourself. So I contacted him and told him I was embarrassed that Renderosity was making me say this, but his product needed work, outlined a few of the problems, and requested my money back. He got all huffy and said if all I could do was insult him, he wasn't going to respond to me.

I posted feedback about the product, which got censored. They deleted my message from the forum, and buried it here in this forum that I have no idea how to get to, there's no link on the main forums page. :-P

Yeah, I got mad. And yeah, I don't care if people know it. I was jerked around by both Renderosity and the vendor, and still don't have my money back, store credit, or a useful product. At a minimum, they should force animation merchants to post an animated GIF of every animation, so we have some idea what we're buying.

By comparison, DAZ was very nice to me the three times I had to return something to them due to quality issues. They didn't force me to do 'down and dirty dealing' with the merchant, and insult them to their face about their work - they allowed me to remain anonymous, and gave me store credit. I never did want to communicate with PDBlake about this... but Renderosity said it was the only way to handle it. Which sucks.

And before you get aghast that I returned 3 ITEMS to DAZ, allow me to elaborate - I've bought literally hundreds of models from them in the past, including custom commissioned work. 3 duds out of hundreds, is not outrageous. :-P