I was polite when I contacted him, but he was embarrassed and self-defensive anyways. That is understandable, and regrettable - I never wanted to bring these quality issues up with him in the first place, as I said... and Renderosity should NOT have told me to do it, because they have no refund policy.

Who's Clint, that people keep telling me to contact? The merchant that handles customer complaints? :-D Another person to pass the buck to, I suppose.