kamilche, It concerns me that you feel the need to state false information about Renderosity.

We do have quality control. All products are tested before being released.
We have a very extensive testing procedure.
Every once in a while some products with problems or bugs do slip past the testing team, this is rare.
If this happens - We work with the merchant, fix the problem and provide the updated product file to all previous buyers.
We are working towards this in regards to your current issue.

We dont refuse to give refunds.
I provided you with the link to our refund policy via E-Mail yesterday.

Renderosity has a differant brokering model than DAZ.
Product support is provided directly from the merchants at Renderosity. I will assist in communications between the merchant and buyer if/when needed.

I feel confident that pdblake will provide an updated product file that corrects the problems that you have located.

Thanks for bringing this to our attention.
Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent

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All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

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