I signed on when they first opened and loved their items so much that I renewed when my time ran out. Due to the fact of all their problems over Christmas last year, I was given a two month extension on my sub (60 days). However, although my account on their site indicated there was 60 days left, I was abruptly cut off and no amount of emails, which were sent to several addresses, including one to Whitney right here at Renderosity, which showed he had received it, produced a reply. Although over my time there, I had read lots of horror stories like this - when it happens to you, it makes you quite annoyed. Their customer service is NIL - so if you run into problems, beware. I don't intend to go back unless they have something I really really want. If you want quality, customer service and smiles, then you can't lose at PoserWorld which is head and shoulders above PoserStyle in all regards. :( Irene