PayPal orders are now automated at DAZ, it was implemented last night. If you have had problems getting through to us, it's because we are literally swamped with emails and it might take us a day to get back to you, I apologize in advance for this delay. You can try calling, but the phones are quite busy as well today. Steve Kondris DAZ Productions, Inc. 800-267-5170 sales@daz3d.com