I had the same problem. Ordered 2 items 1.July paid through Paypal - I'm a verified customer at Paypal and tranfered the money right away to DAZ. The 3. July I got 2 download links - both showing a denial code - wrote DAZ same day and havent heard anything yet (7.july) I've bought 2 items yesterday with a creditcard - 1 link worked. I know you is terrible busy right know but 1 week I think is to much. Hope DAZ will be able to speed up real soon. To expensive to call DAZ from Denmark.