Yup, Independence Day for us Yanks on the 4th... and my parking lot here in Chicago's financial district was less full than usual even today (the 7th). Plus, DAZ just lost AnneMarie, who I believe was their main customer rep for such things, to motherhood. But I think I've seen Steve Kondris post here that they're trying to get a handle on these sorts of things... they had a fairly large problem with duplicate orders when they switched servers recently, but I think they cleared that up (or at least thought so). Nevertheless, if you don't hear from them in a day or two, I'd send another e-mail.