I wonder how many emails to DAZ get 'lost in the shuffle'? I share Mathman's frustration at the DAZ total lack of response to emails. Since DAZ released Mimic 2 (together with their despicable, insulting 'upgrade in 30 days or pay full price policy), I've emailed them about a half-dozen times at roughly weekly intervals, asking for some clarification on a couple of matters. Admittedly my last email was a quite bluntly worded, telling them exactly what I thought of their allegedly wonderful customer services - I'm not really surprised that they didn't reply to that one. But all the previous letters were polite requests for info. Not one was acknowleged or answered. I have to say, I used to like DAZ a lot, but they really seem to have gone to the dogs in recent months - products released (apparently) without even basic testing, ignoring customers, and that god-awful upgrade policy. Sorry, but it's really not good enough to say, 'oh, by the way, we're busy, so we lose emails...'