I have had nothing but problems so far. Not one purchase has gone through without numerous emails back and forth from Cindy. Finally, I spoke with her over the phone and she was able to straighten the sale out, but since then I have had more problems. PayPal is supposedly becoming "automated in a few weeks" (whatever that means). But my last problem was with my AMEX credit card which went through on a previous purchase. I sent them a nasty email yesterday. Received an auto-response email saying that my sale went through. But it didn't.