Try this step by step approach. I'll assume you are on a PC running some version of Windows. 1. Go the the Free Stuff (link at top of this page), select Poser from the dropdown list. Select Characters from the "Sections:" list near the top of the page. Fild "Digital I Designs Seagull" (was on second page last time I looked), and download it. 2. Place the "Digital_I_Gull_5027.zip" in your Poser folder, as you are using Poase 4 this folder will be called "Poser 4". 3. Open the "Digital_I_Gull_5027.zip" with Win Zip or some other app that supports extraction to paths, read the "Digital I Designs GULL Readme.html", then extract all the files. This particular zip (like many others, but not all) was designed to extract files to the correct folders. 4. Open Poser 4. Open the Libraries pallet (at the right of the Poser window), select the "Figures" pallet. Click the little black down arrow near the top of the pallet, scrolle down the list of pallets till you find "Digital I Freestuff", click on this. 5. You should now be in the new "Digital I Freestuff" pallet. Select the icon that says "Gull" by clicking on it once, from the bottom of the pallet click on the double tick (check), you may get a message saying "The file has a newer version..." if so click "OK", the Gull should now be loaded in the middle of your documant window. Did this work, can you see the gull in your documant window? Did you get any error messages? Can you load the default figures from the Figures pallet? Can you load props from the Prop Types pallet? Can you import a Wavefront Object (*.obj) via; File>Import> Wavefront OBJ? As asked in the other thread. It is VERY IMPORTANT that you ANSWER these questions, we can't help if you do not give us the propper information. If there is somthing you don't understand just ask, but we need information from you, otherwse we are just guessing.