at least stay away from those who push our buttons..much better to not see those individuals, rather than try and skip over some rude comments made to bait us into a flamefest. We're human, and 90% of us will 'take the bait' if we see it Consider how many less TOS violations if you couldn't speak to the jerks you're likely to tell off if you could! And remember, Rosity people, TOS violations are a gateway drug to banning, and banning means people who can't and don't want to buy anything here, and when you lose customers because a select few are good at provoking and dancing away from it, well, you're banning the wrong people.