Attached Link: Undelete FREE trial

Well what HP Instant support tells you isn't completely true. There are undelete programs available. but of course they will only find/salvage the file if nothing has been written to that place on the disk where it is now. Things doesn't just go away from a harddisk when you delete it. Formatting the disk isn't even always enough, if you have access to the right tools, ask FBI ;o) What I'm trying to say is that there's still hope. Perhaps the program at the link can help?

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You just can't put the words "Poserites" and "happy" in the same sentence - didn't you know that? LaurieA
  Using Poser since 2002. Currently at Version 11.1 - Win 10.