Lyrra opened this issue on Aug 10, 2003 ยท 63 posts
Chas posted Sun, 10 August 2003 at 10:20 PM
I'm definitely with PhilC and many others on this one. As a buyer, I can say that there positively are vendors (and sites -- remember Bbay?) who I will not buy from because of a number of reasons (poor customer service, unethical practices), and oversaturation and in-your-face pitching is certainly at the top of that list. It doesn't matter how nice it looks -- if so-and-so is selling it, then I'm moving on to look at the next item. Vendors have to understand something about marketplace economics. There will be booms and there will be lulls. When DAZ/Studio comes out and the initial for-pay add-ons are released, a lot of peoples' money will be going elsewhere, for example. And there will just be some times when peoples' pockets are empty (such as every January). You don't overcompensate for the lull by thrusting yourself on everyone. You want to stay in peoples' minds, of course, but you'd better not harass them. That's why freebies and the idea of discount coupons in the Showcase are a good idea. Give a little. What you get back in customer loyalty will make a big difference. Just as there's folks that I won't buy from, there's folks that I return to occasionally to see their collection, specifically because of what I've seen them give to our community. Such as Mr. PhilC. Take care; Chas