My UMAX was like that.... I finally took a screwdriver to it and pried it open....of course if it's new you might not want to do that... I was to the point where the dust was driving me crazy and I didn't give a crap if I destroyed it or not....never was a very good scanner anyway. I cleaned it a couple of times more after that and then finally got rid of it the piece of junk that it was.....

I am, therefore I create.......
--- michelleamarante.com