I agree about the comments; that's one of my pet peeves. You can't comment unless you've bought the item in question, and it seems to me that in that case, you've also bought the right to complain. If there's an exceptionally, unnecessarily nasty comment, then I'm OK with the merchant being able to appeal to an admin to have it removed, but in general negative comments should go up as well. Have a little faith in your customer base. I think most of us are intelligent enough to ignore comments of "ur ting sux. It dozn work." buried among dozens of glowing reviews. It would also be nice if we could edit the comments we've made. So, you know, if we have a bad day and go off half-cocked and leave a bad review and then realize that we didn't RTFM or if we have a problem that the merchant then fixes, we can change the review to reflect that.