Carolly, I understand that CL has problems. I also understand that a deal is a deal. If I bought a car and was promised floor mats as soon as they came in, I'd be sure to get the floor mats. If the company can't deliver, then I expect compensation. Their money problems weren't caused by me. I paid full price for P5, prerelease. Unlike a lot of people who waited less than a month after the release when the discounting began. It's too bad they had to lay off staff. I got laid off last year, and still no steady job. That means the money I spent on P5 was very important to me. And everything they promised is what I have a right to expect. Their internal problems and financial woes are not my concern. My missing ocntent and functionality is. They have a responsibility to deliver. For their own sake they should. A company that delivers only part of a product is going to get such a bad reputation that no one will buy from them. I do agree that P5 has some wonderful features. And if the parts that don't work as advertised and the content had not been offered as part of the deal, I'd have still bought it. Like I'd have still bought the car without the mats. However, CL did promise those features and content. I think they should deliver them. BTW, percentage-wise, the missing content and functionality is a lot higher a problem than missing floor mats. It's just the example that came to mind. I'm sorry you don't like the complaining. I'll try to tone it down or drop it in the future. But I hate being cheated.