I am REALLY PISSED OFF with E-ON about this. I've been trying for about TWO WEEKS to get the 4.12 update from their website and could NEVER get in. I have sent 6-7 emails to them, WITH my serial number and address info, asking for direct email help (send me a link to it or something) but have only had one little email from their websmaster say "we are trying". This is the first time that I have something really NEGATIVE to say about E-On management. There has to be something very SERIOUS going on with their company for things to be so SLOPPY and PATHETIC in the way of support!!! As a related RANT: I think that ever since they made the commitment to supporting the Mac and then having to support all forms of P4-P5 import issues, from Curious Labs that has their own BIG PROBLEMS- and which will likely soon replaced by DAZ STUDIO anyway, and their their LOUSEY Open GL driver support- and finally their big link-up with Amapi, which nearly every modelmaker I know seems to hate, all leads to the BIG QUESTION- Is E-On headed OVER THE EDGE??? AND- will the new group taking over BRYCE with Windows-Only Support (dropping the MAC) come ROARING BACK and take over the PRIMARY WINDOWS (90% of the User Base) MARKET from E-On Software??? I am starting to DOUBT E-On's future, I am afraid to say...