Sounds a bit like my experience with CL a few years back. One of two reasons I did not upgrade to P5, the second being their registration scheme. It is sad that they have treated you this way, about all you can do sometimes is vote with your wallet. Is there a toll free number you can call? Now I see why they discounted VUE so deeply for Bryce owners, I suppose they were trying to broaden their user base in anticipation of the 'PRO' release. :) BabaLouie